FAQ's

There are a lot of uncertainties about design services these days because of the Do-It-Yourself, or logo design contest websites.  Here are a few Frequently Asked Questions to help clear up any concerns.

Why do I need a logo?

Your logo is the visual representation of your business’s brand. It becomes a readily-identifiable symbol of the brand, which helps keep your business front of mind for the people you will turn into customers.

What is a vector logo & why do I need it?

A vector format digital image, made of lines and shapes, instead of pixels. This allows you to resize that logo without making it blurry (or “Pixelated”). Designing a logo in vector format results in a crisper, cleaner look on websites and other marketing materials.

What file formats will I receive once my logo is completed?

Upon completion of the project, you will receive original and editable files in an EPS format along with preview files in JPG, PDF, and PNG formats.

What is the turnaround time for initial design concepts?

For our Basic, Standard, & Pro design prices the general turnaround time to create the initial logo design concepts is 24-48 hours. For custom design packages, the turnaround time will vary.

Will I be able to make revisions?

Yes. Each design package comes with a set amount of revisions rounds. While most agencies only let you choose only one (1) logo design to make edits, we will modify all design concepts created throughout the process. Note: It is recommended narrow down the selections from each round to avoid additional rounds needed outside of the selected package.

What is the turnaround time for revisions?

Each round of revisions generally takes 24-48 hours, depending on the number of edits requested. Holidays may vary.

Will I own the copyrights to my design?

Yes. Once the design is finalized, you’ll receive downloadable digital files of your logo design. With the completion of your project, you become an owner of the copyright for your logo design.

Will 7 Fins Creative sign an NDA?

Yes. We work with large brands who plan their products or services in advance, who may wish to keep their trade secrets private.

Any Additional Fees?

No. You will get all features as mentioned in your purchased package (initial concepts & revisions) without paying any extra. You are able to purchase additional services, extra revision rounds, etc (if required) at any time during the project.

What are the available payment options?

Payment options are available to be made by Credit Card, Debit Card, ACH/Bank Transfer, or by using PayPal. Check, or money orders are also accepted on a case-by-case basis.

All online transactions and data transfers are processed through our secure website payment portal, backed with a 2048-bit encrypted SSL Certificate.